General

 

Do you have a physical shop?

Probably one of our most popular questions. We do not have a physical brick and mortar shop as we are a fully Online Concept Store. While we operate our online store from our office in Selangor (Malaysia), all Lingerie’s (a.k.a baji tidur seksi) are shipped directly to you from our warehouse in Subang. 

Kami adalah lingerie store online dan semua barang akan dikirim dari Selangor Office. Kami tiada kedai pada masa kini. 

Can I opt for self collection?

Yes you may, our warehouse is open from 12pm-3pm for self collection only and address will be given upon request. We also have part time delivery boy who can perform cash on delivery in area listed below

Yes kami pun ada memberi service cash on delivery atau pun boleh angkat baju dari warehouse kami.

  • Setia alam Klang
  • Bukit tinggi Klang
  • Bukit raja Klang
  • Shah alam
  • Bukit Jelutong
  • Subang, USJ
  • Kuchai Lama
  • Cheras

 

Please note that COD requires a minimum of 3 pieces per order and also 1 day booking period.

Harap maklum COD kena ada beli 3 barang keatas dan memberi notis satu hari sebelum COD

Are the prices negotiable?

All prices are fixed and non-negotiable. We have put together a rewards program so that our costumer can earn Honeydear Points when they make purchases on Honeydear.com.my. These Honeydear points can be redeemed for rebates discount voucher for future purchases. You are encouraged to perform website orders than order through wechat, or whatapps.

Harga kami semua adalah tetap dan kami juga memberi reward point kepada customer kami supaya reward point itu boleh dijadikan credit ataupun beli barang tanpa menggunakan cash. Anda digalakan pesan barang dari website kami sebab whatapp and wechat tiada memberi reward point. 

What is "honeydeal"?

Honeydeal is a deal which is currently out of stock but on the way courier to our company.  it means that you will be ordering this in advance before the stock is available in our inventory line. By pre-ordering honeydeal, you will be given priority so that when the stock arrives, we will process your pre-order for shipping first. Please note that honeydeal is usually rm10 cheaper compare to original price. Once the stock arrive, honeydeal will automatically cancel the deal. 

Pre-order kena tunggu masa selama 1-2 minggu untuk stock baru sampai. Masa stock sampai kami akan menghubungi anda sebelum mengirim keluar. 

 

Shipping

 

What countries do you ship to?

We ship to many countries including Malaysia, Singapore, Indonesia, Brunei, Thailand and more. Oversea shipping will be charge per gram and also in USD. To our international customers, if your country is not listed and you would like us to ship to you, please drop us an email at jess@honeydear.com.my so that we may assist you further.

Kami buat hantaran ke Negara seperti Malaysia, Singapore, Indonesia, Brunei, Thailand dan lain lain ya. Shipping luar Negara akan dicas dalam harga USD

What is the courier service used?

All our national and international shipments are shipped via Poslaju. PosLaju is one of the oldest courier companies in Malaysia. It started in 1986 by delivering international mail under the Expedited Mail Service (EMS) banner for Pos Malaysia Berhad. After 20 years in the business, PosLaju is now the undisputed leading courier and express mail service provider in the country. Each year PosLaju has shown steady growth in volume and revenue which reflects the level of confidence and trust given by our valued customers.

Kami menggunakan poslaju untuk pos barang. Semua details akan ditutup dan kami TIDAK AKAN tulis apa apa pun atas product description area. 

How long will shipping take?

Shipping usually took 1-2 working days to west Malaysia and 2-3 days to East Malaysia. For international shipping it will took more than 3-5 days by using skynet or Fedex. Semua barang yg diorder akan kirim sebelum pukul 3pm atau pun hari selepas. Akan sampai dalam 1-2 hari. Note: Shipping time does not include the handling period and indicates the estimated time taken for your order to arrive once it has been marked as shipped.

Do you provide free shipping?

Yes, we do provide free local shipping within Malaysia when you place an order of RM88 and above on our sexy lingerie store. An option for free shipping will be made available once you fulfill the minimum order requirements. RM88 Siap post di stor baju tidur seksi kami. 

How do I track my shipment?

You can track your shipment directly on the tracking page on our website here (LINK).
Alternatively you may contact Poslaju at the following numbers:

  • 1300-300-300 (Malaysia only)
  • +603 2727 9100 (International)

 

Reward Point

 

How do I join the Honeydear Reward Points Program?

Customers with store accounts are automatically enrolled. If you do not have a store account, join the Honeydear Points Program today by clicking here to create your account.

How do I earn Reward Points?

Earn 1 points for every 1 MYR spent and 100 points for every successful referral! Rewards are issued as coupons.

 

REWARD

POINTS

RM5 Off

100

RM10 Off

200

RM15 Off

300

RM20 Off

400

RM30 Off

500

 

Note: reward Points are not earned for any shipping fees, taxes or discounts applied.

How do I redeem rewards?

First, you need to be signed in to your store account. Please email Honeydear2u@gmail.com if you have reaches certain points and we will convert your points into credits. 

How do I use my rewards?

Rewards can be used to rebate purchases or you can also use points to purchase a product. Collect points today so you can

1) email us and transform into credit for rebate

2) buy sexy lingeries using reward points.